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  1. Contact the Support service by Email, Skype or Contact us form.

  2. To confirm identity you will need to answer your secret word Terminal password (the last 3 values) and wallet identificator numberTermianl ID.

  3. After indentity confirmed, you may request the Support service to reset the current 2FA setting.

  4. At the time 2FA setting is reset, we will send a notification email to your registered email address.

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