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You can add or update any information in the Company's account; press Confirm to save or Cancel to discard changes.

Available funds

In the Available funds section (1) you can see amount of available funds for payouts & refunds per your web sites. This information based on turnover of payment, refund & payout transactions. You can see full web site name (2), root wallet number (3), currency code by ISO 4217 (4)and the current balance (5) that available for withdrawal (payout, refunds etc.). Note that for wallets without balance limits you can see "-" instead your balance (6).

Reports

In Reports section balance report is available (1).Select a web site from list – selected web site will be included in report (2); note that you can do a search (3) to find needed web site & feel free to use dates picker to set time period of report. Finally, activate downloading button to export it in PDF format.

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Retry logic is a specific schedule that is designed for cases when normal deduction from a card linked to Scheduled / Installment subscriptions is not possible. Retry logic is an attribute of the Plan for Scheduled payments and an attribute of the Subscription for Installment payments. Merchant activates/deactivates Retry logic for the Plan (Scheduled) and Subscription (Installment) at the moment of creation. It is not possible to activate/deactivate/change Retry logic when a Scheduled plan or Installment subscription are created.

There is a list of Decline codes and depending on a situation Cardpay decides whether to activate Retry logic or cancel a subscription immediately regardless of whether merchant activated Retry logic or not. By default these cases relate to fraud, but number of cases may change in future. 

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If Interval-Period (recurrence) period is 30 days, then minimum 1 and maximum 15 authorization retry attempts are allowed.

There might be cases when the last retry attempt is on the same day as the next payment (both under Scheduled and Installment subscriptions) is scheduled. There cannot be a situation when next deduction attempt on schedule comes before the previous one is not completed i.e. a subscription is in Past Due status.

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