Decline reasons

Decline code	Decline reason	Comments
1	System malfunction	Error request details to Unlimint. Relates mostly to non-card payment methods
2	Cancelled by customer	Customer cancelled the payment before finishing the transaction
3	Declined by Antifraud	Decline by Unlimint Antifraud system because of AF rules violation (suspicious customer's behavior + your account risk restrictions)
4	Declined by 3-D Secure	3DS check not passed
5	Only 3-D Secure transactions are allowed	3DS result didn't meet wallet requirements
6	3-D Secure availability is unknown	Issuer could not respond correctly on 3DS check, wallet settings don't allow such 3DS. Temporary decline
7	Limit reached	Your account in Unlimint has no balance to process payouts and refunds
8	Requested operation is not supported	Service is not allowed/supported for your account in Unlimint (including card types, limits and countries blocks)
10	Declined by bank (reason not specified)	No exact decline reason received from external system. Refers mostly to non-card methods.
11	Common decline by bank	Issuer or IPS declined with different reasons, need to contact bank. Also can be checked additionally by Unlimint support
12	Soft decline: EMV 3DS Authentication required	A Soft decline is a temporary authorization failure which may succeed after a subsequent retry with additional authentication (transaction is identified as too risky or suspicious to be accepted by the issuer). If such decline occurs, you may retry completing a transaction by sending a new payment request with the same data as in the original request during 10 minutes after the response Soft decline was received.
13	Insufficient funds	No funds on cardholder's balance or for this specific payment type. Issuer's response.
14	Card limit reached	Cardholder's account limit reached - Issuer side
15	Incorrect card data	Invalid PAN, CVV, transaction not supported by card. Issuer's response
16	Declined by bank’s antifraud	Antifraud triggered - Issuer or IPS side. Also includes lost or stolen card
17	Bank’s malfunction	Issuer or IPS cannot process the transaction at the moment. Temporary decline
18	Connection problem	No connection with the IPS or Issuer.
21	No payment was received (for BITCOIN payment method only)	The customer cancelled a payment or closed the page. Timeout triggered.
22	Wrong payment was received (for BITCOIN payment method only)	Wrong amount/payment details were indicated
23	Confirmations payment timeout (for BITCOIN payment method only)	No needed number of confirmation received during needed time period (Unlimint manager can procide more details on your settings)